Resident app
Pay dues, raise a request, invite a visitor, register a vehicle or open a family profile — from a phone, in the language they use at home.
A Mobilsmash product for modern communities
The calmer way to run your buildings.
Billing, gate security, service tickets, accounts and resident conversations — brought together in one refined workspace. MyResidencia helps you run towers, townhouses and townships with the same care the architecture was designed with.
- Guided pilot for new societies
- Web console + resident app
- Multi-building ready
Designed for
- Builders & developers
- Society & HOA committees
- Facility management companies
- Residents & tenants
- Mixed-use portfolios
“Great buildings are remembered for how they feel — not how they are administered.”
The feeling of home
Luxury living deserves quiet administration.
The lobby should feel like a hotel, not a helpdesk. The gate should greet a guest in seconds. The conversation about service charges should never be the loudest conversation in the building.
MyResidencia is built around that idea. Every bill, visitor, complaint and repair is recorded once and visible to the right people — so the everyday running of a community stops competing with the experience of living in it.
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Answer in seconds, not daysResident requests route straight to the right technician.
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A gate that remembersPre-approved guests and deliveries flow through without a call.
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Transparency by defaultEvery rupee in, out and outstanding is traceable to a unit.
One platform, four surfaces
Everything the community touches, in one place.
The resident app, the gate tablet, the admin console and the finance ledger share the same live record. Nothing is re-typed, nothing is reconciled twice.
Home that answers first
Balance, requests, visitors and notices on a single, calm screen.
Bills without argument
Itemised invoices, downloadable records and one-tap payment.
Issues that close
Photo reports, status tracking, assigned technician and rating.
Guests, politely handled
Pre-approve family, guests and deliveries before they reach the gate.
Gate & security
Guards see who is expected, log arrivals and departures, and approve on instruction instead of making phone calls to the flat.
Admin console
Occupancy, collections, live gate movement and every open ticket across towers — one screen, updated continuously.
Ledger & reporting
Real accounting beneath the surface: invoices, receipts, payables, aging and statements that survive an audit.
Built around your role
Four audiences. Four different wins.
A handover team, a volunteer committee and a professional facility manager do not need the same dashboard. MyResidencia gives each one the view they are accountable for.
Builders & developers
A finished building is a better-selling building.
- Hand over with a live, branded resident app instead of a folder of documents
- Configure charges, units and towers once — then clone the setup across projects
- Show buyers a managed lifestyle: gate control, service SLAs, transparent dues
- Keep visibility into collections and facility performance after possession
Society & HOA committees
Fewer WhatsApp groups. Fewer disputes.
- Publish transparent monthly collections and expense records
- Track every complaint to closure with whoever is responsible
- Run approvals, notices and elections without paperwork
- Give members an answer before they ask the question
Facility management companies
Run more buildings with the same team.
- Manage every client property from one console with clean separation
- Assign technicians, measure response and closure times, prove the SLA
- Procurement, vendors and work orders in the same flow as billing
- Give clients a portal view that reduces status calls
Residents & tenants
A home that feels looked after.
- See dues clearly, pay securely, download the record instantly
- Report a leak with a photo and watch it reach a named plumber
- Approve guests remotely — no missed deliveries, no gate queues
- Belong to the community: notices, events and service schedules
The honest comparison
Most societies are held together by spreadsheets and goodwill.
It works — until the committee changes, the building grows, or someone asks a question about last year's accounts. Here is what changes when the record lives in one place.
The usual setup
- Excel sheets and registers for dues, each with its own version
- WhatsApp threads where requests quietly disappear
- Gate calls the flat for every courier and guest
- Collection figures known only after month-end
- Staff attendance and salaries tracked on paper
- New management inherits a puzzle, not a history
The connected way
- One unit ledger, invoiced automatically each cycle
- Requests logged, assigned, escalated and rated
- Pre-approvals clear the gate before arrival
- Collections and outstanding visible every hour
- Staff, vendors and work orders in the same flow
- Full audit history from day one
Community management, at the standard of the address.
Residents judge the building by the small moments: a guest welcomed without a queue, a leak fixed before it spreads, a bill that explains itself. That is the standard MyResidencia is built to hold.
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Arrival that feels considered -
Amenities that stay maintained -
Quiet, well-run homes
What's inside
The everyday essentials, done properly.
No modules you will never open. Just the work a real building generates every single day.
Billing & collections
Maintenance, utilities, parking, generator and one-off charges blended into a single monthly invoice — with receipts and arrears tracking per unit.
Unit & owner registry
A living record of towers, floors, flats, owners, tenants and family members — with tenancy start and end dates kept in order.
Gate & visitor control
Expected lists, one-tap approvals, delivery handling and a timestamped entry log for every person who crosses the boundary.
Service requests
Photo-backed complaints with category, priority, assignment and closure notes. Residents see progress; managers see accountability.
Accounts & reporting
Income and expense statements, receivables aging, vendor ledgers and balances that reconcile to the invoice level.
Staff, vendors & work orders
Keep the people who keep the building running — attendance, roles, wages, contractors and the jobs assigned to them.
Notices & community
Broadcast maintenance windows, events, circulars and safety notices to the whole society or a single tower.
Emergency & alerts
Panic alerts, service outages and priority escalations reach the right people instantly, with a permanent timestamped trail.
Admin console
A morning view that tells you what matters.
Open the console and the building tells you where it stands: occupancy, what has been collected, what is outstanding, who is at the gate right now and which requests are still waiting for a decision.
- Live gate activity, delivery by delivery
- Collection rate tracked cycle over cycle
- Occupancy broken down by tower, floor and status
- Registrations and approvals queued in one attention list
612Flats in view
86.1%Occupancy
79.9%Collection rate
Figures shown from a live demo building with three towers and 51 floors.
Getting started
Live within a week, not a quarter.
We configure your first building with you. Most communities are collecting through MyResidencia by the second billing cycle.
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01
Describe your community
Towers, floors and unit types are mapped in a short onboarding session — including your existing charge heads and arrears.
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02
Import people and balances
Owner and tenant records, opening dues and active contracts come across in one guided import. Nothing is re-keyed.
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03
Invite residents and staff
Residents join with a verified unit code. Guards get the gate view. Technicians get their queue. Everyone sees only their part.
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04
Run the first cycle
Generate invoices, collect, close requests and publish the summary. From here the routine is automatic.
Engagement
Start with one building. Grow into a portfolio.
Every engagement begins with a guided pilot so your committee can see the platform working on your own data before committing.
Pilot
Single building or one tower
- Core billing, requests and gate
- Resident app for all units
- Guided setup and data import
- One billing cycle of support
Society
Multi-tower community
- Everything in Pilot
- Full accounting and reporting suite
- Staff, vendors and work orders
- Committee and sub-admin roles
- Branded notices and community feed
Portfolio
Developer or facility management company
- Unlimited buildings under one organisation
- Cross-project dashboards and comparisons
- Handover workflows for new launches
- Priority support and onboarding programme
Commercial terms are tailored to unit count, services and region. No pricing is published for that reason — tell us your portfolio and we will be specific.
In the field
What changes when the record is shared.
“The first month of billing told us more about our own building than three years of registers did.”
“Requests used to arrive by phone call. Now they arrive with a photo, a flat number and a deadline — and they close.”
“Buyers ask what the building will feel like to live in. Showing them the app is the easiest part of the sale.”
Roles shown as representative examples from onboarding conversations. Named references available on request.
Questions
Things committees usually ask.
Still curious? Our team answers product questions directly — no sales script.
Ask us anythingCan we migrate an existing society without losing history?
Yes. We import units, owners, tenants, opening balances and active service contracts from your current spreadsheets or previous software. Historical dues are preserved as opening entries, so statements remain complete from the day you go live.
What can residents actually do in the app?
View and pay invoices, download receipts, raise and follow requests with photos, pre-approve visitors and deliveries, register vehicles, add family members, receive notices and reach the management desk.
Does it work for developers with multiple projects?
Yes. Each building is configured once and can be templated across new launches. A portfolio view lets the developer or facility management company compare collections, occupancy and request performance across projects.
How is the gate handled if internet drops?
The gate view caches today's expected list and approvals locally, so guards can keep admitting known visitors and the entries sync when connectivity returns. Management is alerted to the outage automatically.
Who owns and can see our financial data?
The society owns its data. Access is role-based and scoped: a resident sees their own unit, a technician sees assigned work, an administrator sees the building, and the developer sees portfolio-level summaries only.
Do we need new hardware at the gate?
No. The guard view runs on an existing tablet, desktop or Android device. Optional integrations with boom barriers, ANPR cameras and smart locks can be added through Mobilsmash during implementation.
Next step
Let's see it running on your building.
Share your project details and we will set up a walkthrough with your own tower structure in it — usually within two working days.
- +92 326 2526644
- contactus@mobilsmash.com
- Pakistan · serving communities worldwide